Hot Car Accessories, Inc.
FordRaptorStore.com and more
We want you to be satisfied
with your new purchase. Therefore,
if you are not satisfied with your product - most
items are returnable with a 15% Restock / Return
For example if you paid $100.00 for a returnable
product you would be refunded $85.00. Original
shipping and handling is not refundable.
Some items may have a higher restock fee based on
the manufacturers rules. Special order items are
not refundable. Each items return fee is posted
under the "Add to Cart" button.
Items that are returnable have a 30 day return
It is the customers responsibility to return the
items in new condition - we recommend UPS or FedEx.
Items must be insured by the sender in case they are
lost or damaged in shipping back to us.
Email or call us for a return authorization number.
Returned items must be in new, undamaged and unused
All original packing must be with item.
Items that came with film over them to protect the
metal finish - must still have the film attached.
Items with double sided tape must have NOT had the
red film over the tape removed.
We try and accommodate the wishes of our customers.
Items that are refundable may be cancelled at
anytime before they ship out.
Non-Refundable or custom items are not refundable
even on cancellation as we order and pay the
manufacturer for the product once you order.
We are happy to work with you on any damaged items.
Items that are arrived damaged or broken must be
reported within 1 business day.
The customer is responsible for keeping all the
original packing and box(es).
We may ask for photos of the box and/or item to file
a shipping claim.
Refunds will be issued within seven business days
upon returns arrival, inspection and approval.
Refunds will be issued back in the same manner they
came to us.
PayPal purchases will be issued back through PayPal,
which will then refund your credit card company or
bank account. Credit card purchases will be issued
back to the bank card account.
If you have any questions please feel free to call
us directly at 352 688 8160 M-F EST
or email us at
Please have ready
or include in your email the name the order is
under, your phone number with voice mail and the
best time to reach you.
Thank you so
much. We truly hope you love your items!
From our Team to you - All the Very Best!
CadillacXLRstore.com a HotCarAccessories.com website
affiliated with Dodge,
or it's divisions.